Privacy Policy

At Tech On Door, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit techondoor.com.au or purchase our products.

By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details.
  • Account Information: Login details, purchase history, wishlist items.
    Device Information: IP address, browser type, operating system, cookies, and analytics data.
  • Transaction Information: Details of purchases, order history, payment method used.
  • Communication Information: Any messages, inquiries, or feedback you send to us.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and product offerings.
  • Personalize your shopping experience.
  • Send you order updates, promotions, and marketing (only if you opt-in).
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping and logistics companies, IT support, and analytics providers.
  • Legal Authorities: If required by law, regulation, or to protect our rights.
  • Business Transfers: In case of merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your login and preferences.
  • Analyse website traffic and performance.
  • Display relevant ads and promotions.

You may disable cookies in your browser settings, but some features of our website may not function properly.

5. Data Security

We take reasonable measures to protect your personal data from misuse, loss, unauthorized access, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights (Australia)

As per the Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you.
  • Request correction of your personal information.
  • Opt out of receiving marketing communications.
  • Request deletion of your personal data, subject to legal and contractual obligations.

To exercise your rights, please contact us at support@techondoor.com.au.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Children’s Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Tech On Door
Email: support@techondoor.com.au