FAQs

Q: Can I return the item if it doesn't work for me?

A: Yes! If your product is damaged or doesn’t work as described, simply reach out to us within 30 days of receiving the product for a 100% money-back guarantee.

We offer exceptional support. To reach us, use one of the following options: Contact Page or email us at support@techondoor.com.au.

Q: How do I check the status of my order?

A: Once you place your order, you'll receive an immediate email with your receipt. After your order has been shipped, we’ll send you a tracking number. You can track your parcel at any time by visiting our Track Order page.

Q: Do you provide a quality guarantee for all products?

A: Yes, absolutely! If you're dissatisfied with the product or find any damage, please contact us right away. We’re committed to ensuring the best shopping experience for you, and we’ll address any concerns promptly.

Q: Do you offer a refund if I don't like the product?

A: Of course! We offer a full refund if the product doesn’t meet your expectations or suit your needs. Simply contact us, and we'll take care of it for you.

There’s no downside, our customers consistently report how much our products have improved their daily lives!